Introduction

At Eco Planet, we prioritize your privacy and are committed to ensuring your personal information is handled securely and responsibly. This policy outlines the types of data we collect, and how we use, share, and protect it, in compliance with relevant U.S. laws, including the California Consumer Privacy Act (CCPA) and the General Data Protection Regulation (GDPR) where applicable.

We aim to provide full transparency regarding how your information is managed, ensuring you remain in control of your personal data. Our practices are built on global privacy standards, reinforcing trust and confidence in our luxury transportation services while ensuring that your data is handled with utmost care.

What Information do we collect?

We collect personal information that you provide directly to us, as well as information automatically collected through your interactions with our website. This includes contact information, billing information, and service-related details.

Contact Information

We collect contact information such as your name, email address, phone number, and physical address. This information is used to communicate with you, deliver our services, and ensure accurate billing. For instance, your email address is used for communication purposes, including newsletters, service updates, and promotional offers. We implement email verification to ensure accuracy and prevent fraud.

Billing Information

Billing information is essential for processing payments and managing transactions securely. This includes credit card information (card number, expiration date, and security code) and billing address. We use secure third-party payment processors to handle this information in compliance with PCI-DSS standards. Payment information is tokenized and encrypted to prevent unauthorized access, and address verification systems (AVS) are used to reduce the risk of fraudulent transactions.

Service Information

We collect detailed information about the services you request to provide personalized and efficient service. This includes specific requirements, preferences, and any additional information you provide. We store this information in customer relationship management (CRM) systems to improve service delivery. Additionally, the feedback you provide through surveys helps us improve our services and customer experience. Surveys are conducted anonymously unless you voluntarily provide your identity.

What Information is Automatically Collected?

We use various technologies to collect information automatically when you interact with our website. This includes usage data, device information, and location data.

If you have any questions or concerns about this privacy policy or our privacy practices, please contact us:

Email: admin@ecoplanetltd.com
Phone: 02081 377152

This policy ensures that Eco Planet Limited remains transparent about data collection, usage, and protection, adhering to USA legal standards and respecting user privacy comprehensively.